How do I choose a hosting plan?
Consider file and email storage, the number of websites and your CMS requirements. If you need PHP and MySQL, ask about OPTIMUM; support will confirm compatibility and resources.
Can you help move a live website?
Yes. We can discuss copying the site, database and email, testing before DNS changes and checks after migration. Keep the old hosting until verification is complete.
What does the domain price cover?
Catalogue prices cover one year of registration. Renewal, transfers, premium names and additional services are confirmed separately before payment.
Can I order maintenance on its own?
Yes. Send your website address, CMS and task list. Access, hosting requirements, scope and price are agreed after we review the project.
How do I access the control panel?
Use the HTTPS address in your activation email. If you have lost it, contact support. Do not enter your password on unfamiliar pages or when a certificate warning appears.
How does the chat assistant work?
Reference answers work without external AI. After separate consent, your question and a short conversation history may be sent to the configured AI service. Use the enquiry form for a quote and confirmation of terms.
Does an enquiry place an order?
No. The form sends an enquiry to the team. Services, pricing, timing and documents are agreed separately. The form does not ask for payment details.